Day 5
We offer a monthly rate while you are settled in.
Guest Journey
Your stay, step by step
What you can expect from us at every stage, from the moment you book to the day you leave.
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1
Find and book
You
You browse and see the total price, house rules and cancellation terms before paying.
Inspira
We show every term up front and repeat them in your confirmation. Rescheduling stays possible if you cancel 12+ hours before check-in.
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2
Before arrival
You
You share your arrival time and receive directions.
Inspira
We message you 24 hours ahead with directions, access steps and a contact line.
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3
Check in
You
You arrive from 12:00 noon, or earlier with paid early check-in or a luggage hold.
Inspira
We issue a new door code for every stay, share your Wi-Fi details, and record the apartment’s condition with entry photos.
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4
Stay
You
You enjoy twice-weekly cleaning and follow the house rules.
Inspira
We check in with you on day 2, give you one support line with a stated response time, and offer a monthly rate by day 5.
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5
Check out
You
You leave by 10:00 am, or later with paid late check-out. Lock the door and return the keys to the lockbox.
Inspira
We share any damage findings with photos before any charge is made.
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6
After the stay
You
You receive our thanks and an invitation to leave a review.
Inspira
We offer a repeat-guest rate, and run a renewal check for monthly guests.
Short stay to long stay
Settling in for longer
Enjoying Nairobi? Many short stays become long ones. Here is how we make that easy.
Long-stay termsDay 25
A renewal check covering your rate, cleaning plan and utility split, in writing.
Month 2 onward
A monthly cleaning plan and a named contact for repairs.
Ready to stay with us?
Read the Guest Policies, then send your dates. Phone/WhatsApp: +254 722 982071, +254 722 376873.